Brighter (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our product and website.

1. Who We Are
World Transolution is an AI-powered learning and mentoring product focused on Power BI and data analytics.
If you have any questions about this policy or your data, contact us at:
Email: worldtransolution.ai@gmail.com

2. Data We Collect
2.1 Information You Provide Email address (required for account access)

• Name or nickname (if provided)
• User-generated content, including:
• Text inputs, questions, and chat history
• Uploaded files (.csv, .xlsx, .pbix, screenshots)
• Skill progress, test results, and practice outcomes

2.2 Technical DataIP address

• Browser type and device information
• Operating system
• Cookies and similar technologies

2.3 Payment Information Payments are processed by Stripe.
We do not store your credit card details. We only receive:

• Payment status
• Transaction identifiers
• Subscription state

3. How We Use Your Data
We use your data to:

• Provide and operate the Brighter service
• Personalize learning recommendations and skill tracking
• Analyze usage to improve product quality and performance
• Maintain security and prevent fraud or abuse
• Process subscriptions and payments
• Communicate important service-related messages

We do not sell your personal data.

4. AI Usage & Model Training
We may use anonymized and aggregated data to improve Brighter and its AI-driven features.
This means:

• Personal identifiers are removed
• Data cannot be linked back to you as an individual
• Raw files and identifiable content are not used directly for training public models

5. Data Sharing & Processors
We may share data with trusted third-party service providers acting as data processors, including:

• Hosting and infrastructure providers
• Analytics services
• Email and communication tools
• Payment processor (Stripe)
• AI service providers

All processors operate under confidentiality and data protection agreements.

6. Cookies We use cookies to:

• Ensure essential site functionality
• Analyze usage and improve performance

You can control cookies through your browser settings.
(Optional later: add cookie banner if required by jurisdiction.)

7. Data Retention We retain personal data only as long as necessary to:

• Provide the service
• Fulfill legal and operational obligations
• Maintain your learning history and progress

You may request deletion of your data at any time.

8. Your Rights (GDPR)
If you are located in the EU or UK, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at worldtransolution.ai@gmail.com.

9. Data Security We use technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS)
• Access controls
• Secure infrastructure

No system is 100% secure, but we take reasonable steps to protect your information.

10. International Transfers Your data may be processed outside your country of residence.
Where required, we apply appropriate safeguards in accordance with GDPR.

11. Changes to This Policy We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

12. Contact Us For any privacy-related questions or requests:
📩worldtransolution.ai@gmail.com

World Transolution provides an online education service on the website located at https://worldtransolution.com/ (the “Site”, and the Site, together with any products and services provided by World Transolution, the “Service”). By registering on the Site or by visiting, browsing, or using the World Transolution Service in any way, you (“user” or “you”) accept these Terms of Use (the “Terms”), which forms a binding agreement between you and World Transolution and which cannot be changed by you.

THESE TERMS SET FORTH LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SERVICE. BY ACCESSING OR USING THE SITE OR SERVICE, YOU ARE ACCEPTING THESE TERMS ON YOUR OWN BEHALF OR ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY. IF YOU ARE ENTERING THESE TERMS ON BEHALF OF A COMPANY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS, IN WHICH CASE THE TERMS “YOU” OR “USER” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU ARE A BUSINESS USER OR A CLASSROOMS USER (AS SUCH TERMS ARE DEFINED BELOW), THEN THESE TERMS WILL APPLY TO YOU TO THE EXTENT THEY ARE APPLICABLE TO USERS. FOR CLARITY, IF YOUR COMPANY HAS SEPARATELY EXECUTED A MASTER SERVICES AGREEMENT (“MSA”) OR ORDER FORM WITH US AND YOU ARE AUTHORIZED BY SUCH COMPANY TO CREATE A BUSINESS PLAN (AS DEFINED BELOW), THESE UPDATED TERMS OF USE APPLY ONLY TO THE EXTENT AUTHORIZED BY YOUR COMPANY'S MSA OR ORDER FORM. 
YOU MAY NOT ACCESS OR USE THE SITE OR SERVICE IF YOU ARE NOT AT LEAST 16 YEARS OLD (UNLESS YOU ARE A CLASSROOMS USER). IF YOU ARE UNDER 18 YEARS OLD (OR THE AGE OF MAJORITY IN THE JURISDICTION FROM WHICH YOU ARE ACCESSING THE SITE OR SERVICE ), THEN YOU MAY ONLY ACCESS THE SITE OR SERVICE IF YOU HAVE YOUR PARENT OR LEGAL GUARDIAN’S CONSENT. IF YOU DO NOT HAVE THE AUTHORITY TO BIND YOUR COMPANY, OR IF YOU DO NOT AGREE WITH ALL OF THE TERMS AND CONDITIONS SET FORTH IN THESE TERMS, DO NOT ACCEPT THESE TERMS AND YOU MAY NOT ACCESS AND/OR USE THE SITE OR SERVICE.
AS EXPLAINED IN SECTION 14 BELOW, YOU AND WORLD TRANSOLUTION AGREE THAT ALL DISPUTES WHICH CANNOT BE RESOLVED INFORMALLY MUST BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION OR IN SMALL CLAIMS COURT ONLY, AND THAT YOU AND WORLD TRANSOLUTION WAIVE ALL RIGHTS TO HAVE THEIR CLAIMS PRESENTED TO OR DECIDED BY A JURY.
1. Account1.1 Account Creation
In order to use certain features of the Service, you must register for an account (“Account”) and provide certain information about yourself. You represent and warrant that: (a) all registration information you submit is truthful and accurate, and (b) you will maintain the accuracy of such information. You agree that all account information you provide is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy. Our Privacy Policy forms a part of these Terms. You may delete your Account at any time, for any reason, by following the instructions on the Service. World Transolution may suspend or terminate your Account in accordance with Section 6.
1.2 Account Responsibilities
You are responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. You agree to immediately notify World Transolution of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. World Transolution cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
2. World Transolution Purchase Terms
2.1.Auto-Renewal for Subscription Services
Unless you opt out of auto-renewal, your Subscription will be automatically extended following any subscription term, for the same period of time as the subscription term, at the then-current rate. To change or terminate your Subscription, go to your Account page or reach out to World Transolution Support via our contact form. If you terminate your Subscription during the subscription term, you may use your Subscription until the end of the then-current term and your Subscription will not be renewed after the then-current term expires. However, you won’t be eligible for a prorated refund of any portion of the Subscription Fee paid for the then-current subscription term.
2. Trial Subscriptions and Beta Releases
From time to time, World Transolution may provide you with a Free Plan or a World Transolution Service on a trial basis at no charge (a “Trial Subscription”) or with access to features and functionality designated as pilot, unreleased, limited release, non-production, early access, in development, or in “alpha” or “beta” or by a similar description (collectively, “Beta Releases”), which are optional for you to use, any may be subject to supplemental terms that will be presented to you. You may choose to try such Trial Subscriptions and Beta Releases at your sole risk.
World Transolution may use good faith efforts in its discretion to assist You with Trial Subscriptions or Beta Releases. Nevertheless, and without limiting the other disclaimers and limitations in these Terms, you agree that any Trial Subscriptions or Beta Releases are provided on an “as is” and “as available” basis, to the fullest extent of the law, without any warranty, support, maintenance, storage or indemnity obligations from World Transolution of any kind. You acknowledge and agree that Beta Releases, by their nature, have not been fully tested and may contain bugs, errors, omissions, which may not be corrected by World Transolution and that Beta Releases may undergo significant changes prior to release of the generally available final versions. World Transolution makes no promises that future versions of Beta Releases will be released or will be available under the same commercial or other terms. World Transolution may terminate your right to use any Trial Subscriptions or Beta Releases at any time for any reason. YOU ACKNOWLEDGE AND AGREE THAT WORLD TRANSOLUTION WILL HAVE NO LIABILITY FOR ANY HARM OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH A TRIAL SUBSCRIPTION OR A BETA RELEASE.
3. Usage of the Service
3.1 Restrictions
The License granted is subject to the following restrictions: (a) you will not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Service, in whole or in part, or any content displayed on the Service; (b) you will not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Service; (c) you will not access or use the Service in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein or specifically enabled as a feature of the Service, no part of the Service may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. All copyright and other proprietary notices on the Service (or on any content displayed on the Service) must be retained on all copies thereof.
3.2 Limits
We reserve the right to monitor use of the Service and to deactivate or terminate your rights to use the Service (including your Account) if your usage behavior exceeds normal limits, as determined in our sole discretion.
For the avoidance of doubt, activating in excess of 10,000 Business Users pursuant to our unlimited plans, such as Data Literacy and Unlimited plans, will be deemed to be a breach of the foregoing limits and will result, in addition to termination of your rights to use the Service, in additional fees and charges to you.
3.3 Modification
World Transolution reserves the right, at any time without notice or liability, to change or eliminate any content or feature or restrict the use of any portion of the Service. Your only right with respect to any dissatisfaction is to cease use of the Service. Unless otherwise indicated, any future release, update, or other addition to functionality of the Service will be subject to these Terms.
3.4 Availability of Service
You recognize that the traffic of data through the Internet may cause delays during your use of or access to the Service, and accordingly, you agree not to hold us liable or make any claims against us for delays that are ordinary in the course of Internet use. You further acknowledge and accept that the Service may not be available due to such delays, delays caused by our upgrading, modification, or standard maintenance of the Service, or any other delays outside of our control.
3.5 No Support or Maintenance
You acknowledge and agree that World Transolution will have no obligation to provide you with any support or maintenance in connection with the Service.
4. Payment terms
4.1 Payment
Subscription holders agree to pay the monthly, annual, or course fee specified when you purchase a Subscription. Depending on where you transact with us, the type of payment method used, and where your payment method was issued, your transaction with us may be subject to foreign exchange fees or differences in prices because of exchange rates and other geographic-specific pricing. Any agreement you have with your payment provider will govern your use of your specified payment method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle. Your failure to terminate and/or continued use of your Subscription reaffirms that we are authorized to charge you for that Subscription. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you.
4.2 Billing Authorization
You may be asked to provide a credit, charge or debit card number from a card issuer that we accept in order to activate your Subscription – your authorizations in this Section also apply to our payment processor and any other company who acts as a billing agent for us. You hereby authorize us to charge your specified payment method on a monthly or annual basis, in advance, for recurring Subscriptions, and to charge in advance for any course based or other subscription models, and/or to place a hold on your payment method with respect to any unpaid charges for Subscriptions. You authorize the issuer of your selected payment method to pay any amounts described herein without requiring a signed receipt. You authorize us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your payment method until such amounts are paid in full. You agree to provide updated payment information upon request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither World Transolution, nor any World Transolution agent, will have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge, and/or place holds on, your specified payment method as contemplated by these Terms. If you provide a debit card number instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number.
4.3 Third-Party Payment Processors
You agree to pay us, through our payment processors, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you provide when you sign up for a Subscription. We reserve the right to correct, or to instruct our payment processor or financing partner to correct, any errors or mistakes, even if payment has already been requested or received.
4.4 Invoice Payment
As a Business Plan subscription holder, if you choose to be invoiced (or choose to have a third-party payment provider or reseller be invoiced on your behalf) your Subscription Fee will be invoiced as of the subscription start date when the Seats are activated (“Start Date”). You hereby agree that the Subscription Fee is due as of the invoice date, payable within thirty (30) days of said date and according to the instructions on the invoice.
5. Termination and Cancellation
5.1 Termination
You agree that we may deactivate or terminate your rights to use the Service (including your Account) or terminate your Plan (i) if we believe that you have breached or acted inconsistently with these Terms and (ii) at any time for any reason at our sole discretion if you are a subscription holder under a Free Plan or a Classrooms Plan. You agree that any such deactivation or termination for the foregoing reasons may be effected without prior notice to you and that we will not be liable to you or any third party for any deactivation of your Account or termination of your Plan.
5.2 Post-termination or cancellation
These Terms will continue in effect until termination or expiration of your Account or Plan. Upon termination or expiration your rights under these Terms, your Account and right to access and use the Service will terminate immediately. Termination or expiration may involve deletion of your User Content associated with your Account. World Transolutionwill not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content. Even after your rights under these Terms are terminated, the following Sections will remain in effect: 6, 7.1, 8, 10 through 16.
6. Intellectual property
6.1 Ownership
Excluding any User Content that you may provide, you acknowledge that all intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Service and its content, including without limitation any statistical analyses on your data and information resulting from your or your users’ use of the Service (“Statistical Data”) are owned by World Transolution or World Transolution's suppliers (“Proprietary Materials”). For clarity, World Transolution will only use Statistical Data in an anonymized, deidentified or aggregated form without specifying you as the source of any Statistical Data. Neither these Terms nor your access to the Service transfers to you or any third party any rights, title or interest in or to such Proprietary Materials, except for the limited license in Section 2. World Transolution and its suppliers reserve all rights not granted in these Terms. The License granted you by these Terms is a right of use and access of the Service through the Site and mobile application only, and does not grant to you any right to download or store any Proprietary Materials in any medium, other than (i) that downloadable content that may be provided for certain courses, including exercise files, slides, and sample code, (ii) files that are automatically cached by your web browser for display purposes, and (iii) a copy of the mobile application for your mobile device solely for your own, personal use.
6.2 Rights
We represent, warrant, and covenant that: (i) we have and will have all rights, titles, licenses, intellectual property, permissions and approvals necessary in connection with our performance under these Terms to grant you the License granted hereunder; and (ii) neither the Service, nor the provision or utilization thereof as contemplated under these Terms, will infringe, violate, trespass or in any manner contravene or breach or constitute the unauthorized use or misappropriation of any intellectual property of any third party, provided that this clause will not apply to the extent any such infringement, violation, trespass or contravention, breach, or unauthorized use or misappropriation of any intellectual property is caused by a combination of the Service with User Content or any materials, software, devices, or other things that are not under World Transolution’s control.
7. User Content
7.1 User Content
User Content means any information and content that a user submits to, or uses with, the Service (e.g., content in the user’s profile or postings). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party. You hereby represent and warrant that your User Content does not and will not violate the Restrictions in Section 7.3. You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by World Transolution. World Transolution is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.
7.2 License
You hereby grant (and represent, warrant and covenant that you have the right to grant) World Transolution an irrevocable (except where prohibited by law), non-exclusive, royalty-free and fully-paid-up, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, in connection with the Service through any medium, whether alone or in combination with other content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.
7.3 Restrictions
(a) You will not use the Service to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.
(b) In addition, you agree not to: (i) upload, transmit, or distribute to or through the Service any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Service unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Service to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Service, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Service (or to other computer systems or networks connected to or used together with the Service), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Service; or (vi) use software or automated agents or scripts to produce multiple accounts on the Service, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Service (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Service for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).
(c) You also acknowledge and agree that the Service is not intended to hold any Sensitive Information. You represent and warrant that you will not use our Service to transmit, upload, collect, manage, or otherwise process any Sensitive Information. WE WILL NOT BE LIABLE FOR ANY DAMAGES THAT MAY RESULT FROM YOUR USE OF THE SERVICE IN TRANSMITTING, COLLECTING, MANAGING, OR PROCESSING ANY SENSITIVE INFORMATION. “Sensitive Information” means any passwords, credit card or debit card information, personal financial account information, personal health information, social security numbers, passport numbers, driver’s license numbers, employment records, physical or mental health condition or information, any information that would classify as “Special Categories of Information” under EU data protection laws, or any other information that would be subject to the US Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry Data Security Standards (PCI DSS), or other laws, regulations, or industry standards designed to protect similar information.
7.4 Enforcement
We reserve the right (but have no obligation) to review any User Content, and to investigate and/or take appropriate action against you in our sole discretion if you violate any Restrictions or any other provision of these Terms. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 6, and/or reporting you to law enforcement authorities.
7.5 Feedback
If you provide World Transolution with any feedback or suggestions regarding the Service (“Feedback”), you hereby assign to World Transolution all rights in such Feedback and agree that World Transolution will have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. World Transolution will treat any Feedback you provide to World Transolution as non-confidential and non-proprietary. You agree that you will not submit to World Transolution any information or ideas that you consider to be confidential or proprietary.
8. Third-Party Links & Ads; Other Users9.1 Third-Party Links & Ads
The Service may contain links to third-party websites, content and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of World Transolution, and World Transolution is not responsible for any Third-Party Links & Ads. World Transolution provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.
8.2 Other Users
Each Service user is solely responsible for its own User Content. We make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content. Your interactions with other Service users are solely between you and such users. You agree that World Transolution will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Service user, we are under no obligation to become involved.
9. Indemnification
You agree to indemnify and hold World Transolution (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Service, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your User Content. World Transolution reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any indemnifiable matter without our prior written consent. World Transolution will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
10. Disclaimers
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICE IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND WORLD TRANSOLUTION (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
11. Limitation of Liability
11.1 Exclusion of Consequential and Related Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WORLD TRANSOLUTION (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WORLD TRANSOLUTION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.
11.2 Monetary Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF THE AMOUNTS PAID TO US BY YOU IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT.
11.3 Independent Allocation of Risk
EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS OF THESE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS REFLECTED IN THE PRICING OFFERED BY WORLD TRANSOLUTION TO YOU AND IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.
11.4 Prohibition of Limitation of Liability and Disclaimer of Implied Warranties
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS, WORLD TRANSOLUTION’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
12. Dispute Resolution
This Dispute Resolution section ("Dispute Resolution Agreement") applies only if you live in the United States or Canada. Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Support Team.
On occasion, a third party may be necessary to help resolve Disputes (defined below) that may arise between you and World Transolution. This arbitration agreement limits you and World Transolution to individual arbitration (or an individual small claims court action, if a claim qualifies) for all Disputes except as explicitly provided in the Mass Arbitration Rules (set forth below) and limits your ability to pursue a class action suit. This arbitration agreement shall be interpreted and enforced without reference to any other provisions of the Terms.
TO THE FULLEST EXTENT ALLOWED BY LAW, YOU AND WORLD TRANSOLUTION AGREE TO WAIVE ALL RIGHTS TO A JURY TRIAL OR FINDINGS OF FACT BY A JURY. EXCEPT AS EXPRESSLY PROVIDED FOR IN THE MASS ARBITRATION RULES (BELOW), YOU AND WORLD TRANSOLUTION AGREE THAT ALL DISPUTES MUST BE RESOLVED INDIVIDUALLY, AND NOT THROUGH A CLASS ACTION OR OTHER CONSOLIDATED PROCEEDING.
12.1 All Disputes Covered
The terms “Dispute” and "Disputes" are defined broadly to cover all disputes, complaints, claims, and controversies of any type, including, but not limited to, those involving, in any way, statutory, regulatory, constitutional, contractual, common law, and tax-related rights or remedies, even if those Disputes involve allegations of negligence, fraud, misrepresentation, or other misconduct.
12.2 All Persons and Entities Covered
This arbitration agreement extends to all agents, attorneys, contractors, subcontractors, employees, service providers, and all others acting on behalf of you or World Transolution, including those on whose behalf you visit the Site or use the Service. In addition, it is binding on the heirs, successors, agents, and assigns of you and World Transolution and shall be fully enforceable as to you and World Transolution even in connection with Disputes that involve parties who are not subject to this arbitration agreement.
12.3 Governing Law
You and World Transolution agree that this arbitration agreement is governed exclusively by the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1 et seq., and that it involves interstate commerce under the FAA.
12.4 Opt-Out Rights
You have the right to opt out of this arbitration agreement by sending a written notice expressly stating “I opt out of the arbitration requirement” or words to that effect by email or by certified mail to World Transolution: Mihail Kogalnicianu st. 19 Corp 1, block C5, room 37 Brasov 907195 Romania, within thirty (30) days after first agreeing to these Terms. Opting out of this arbitration agreement has no effect on any prior arbitration agreement you may have with World Transolution, nor does it change or negate any other provisions of the Terms.
12.5 Mandatory Informal Settlement Process
Before initiating an arbitration or small claims court case, you and World Transolution must first participate in an informal dispute resolution process as follows:
  (a) The party asserting any Dispute (“Claimant”) must send a signed, written statement (“Claim Statement”) to the other party (“Respondent”).
    a. The Claim Statement must include Claimant’s full name, physical address, email address, the date the Dispute arose, an explanation of the dispute (including all relevant facts), and a proposal for resolving it.
    b. You agree to send Dispute Statements to World Transolution by email to or by certified mail, return receipt requested to World Transolution: Mihail Kogalnicianu st. 19 Corp 1, block C5, room 37 Brasov 907195 Romania. World Transolution will send Claim Statements and respond to you at the email address associated with your World Transolution account, unless you request otherwise.
    c. If the Claimant is represented by an attorney, the attorney must sign the Claim Statement under oath or penalty of perjury, in accordance with 28 U.S.C. § 1746 or similar state laws, certifying compliance with Rule 11 of the Federal Rules of Civil Procedure (a “Rule 11 Certification”).
    d. Respondent may at any time request additional relevant information, which Claimant shall promptly provide.
  (b) The Claimant and Respondent shall work in good faith to resolve the Dispute or Disputes for a period of at least sixty (60) days.
  (c) Sending a fully compliant Claim Statement pauses any applicable statutes of limitations for a 60-day period starting from the date the Respondent receives the Claim Statement.
Failure to complete in good faith the informal settlement process is a material breach of this arbitration agreement. No arbitration fees or other imposts (including deposits, pre-payments, and final payments) (“arbitration costs”) shall be assessed against the Respondent, nor shall any arbitrator have jurisdiction over any Dispute between Claimant and Respondent, absent compliance with this mandatory informal settlement process by the Claimant.
12.6 No Limitation on Remedies or Settlements
Subject to the limitations included in these Terms (including Section 13), this arbitration agreement does not limit the relief available to you or World Transolution in individual arbitration or small claims court, nor does it restrict either party's right to settle a Dispute by mutual agreement, including through class-wide settlements via mediation or other means.
12.7 Fees and Costs
Responsibility for fees and costs shall be in accordance with law and governing arbitration rules. In the event of any finding that a claim or counterclaim was made or prosecuted in bad faith, for an improper purpose, to exert undue pressure, or was entirely frivolous, the defending party shall be awarded reasonable arbitration costs, attorneys’ fees and costs, and expert fees and costs (collectively, “Fees & Costs”) unless prohibited by law or governing arbitration rules.
12.8 Changes
If World Transolution changes this arbitration agreement after you last accepted the Terms, you can reject those changes by sending a written notice within thirty (30) days of the effective date of such changes by email by certified mail, return receipt requested to World Transolution: Mihail Kogalnicianu st. 19 Corp 1, block C5, room 37 Brasov 907195 Romania. The notice must include your full name, e-mail address, and mailing address, and clearly state that you reject changes to the arbitration agreement. By rejecting changes to the arbitration agreement, you agree to arbitrate all Disputes under on the most recent arbitration agreement between you and World Transolution in effect prior to those changes.
12.9 Improperly Commenced Arbitration
If either you or World Transolution believes the other party has started or is about to start an arbitration in violation of this arbitration agreement (including in violation of the Mass Arbitration Rules set forth below), you and World Transolution agree that either party can request a court order to stop the arbitration and that any arbitration related to such a court action shall be stayed until a final, binding order of the court lifting such stay. The court in such action shall have the authority in the appropriate case to order the payment of Fees & Costs against the Claimants or putative Claimants upon a finding that an arbitration was threatened or commenced in willful violation of this arbitration agreement.
12.10 Survival
The arbitration agreement will survive and remain in effect even after your relationship with World Transolution has ended and despite any action seeking to terminate any agreement between you and World Transolution.
12.11 Severability
If any part of the arbitration agreement is found to be unenforceable, its remaining provisions will apply fully.
12.12 Arbitration Rules and Requirements(a) General Rules
In arbitration, there is no judge or jury, but the arbitrator has the authority to hear all Disputes and grant the same relief a court could. The arbitrator must interpret and apply the Terms and this arbitration agreement just as a court would. The results of an arbitration shall have no effect on any other Dispute between you and World Transolution and shall not be binding in any Disputes involving World Transolution and parties other than you.
(b) Delegation
Except as otherwise expressly provided in this arbitration agreement, all matters relating to the existence, scope, and enforceability of this arbitration shall, to the fullest extent permitted by law, be decided in individual arbitration. This provision does not limit either party’s right to challenge in a court of competent jurisdiction an improperly threatened or commenced arbitration as provided for in this arbitration agreement. The determination of these issues in one arbitration shall not be binding or admissible in any other arbitration.
(c) Offer of Settlement
In any arbitration between you and World Transolution, the Respondent may choose to make a written settlement offer at any time after the initiation of an arbitration but is under no obligation to do so. The settlement offer and its terms will not be revealed to the arbitrator until after an award (including any dispositive decision) is made. If the award is less than the settlement offer, or favors the Respondent, the Respondent shall have the right to seek the recovery of Fees & Costs incurred after the offer unless such recovery is prohibited by law or applicable arbitration rules.
(d) Individual Versus Mass Arbitrations
The arbitration process will vary depending on whether the Dispute is pursued individually or as part of a Mass Arbitration (defined below).
(e) AAA Arbitrations
If the American Arbitration Association (“AAA”) is for any reason whatsoever unavailable, unable, or unwilling to handle an arbitration assigned to it under this arbitration agreement, or otherwise finds that it cannot arbitrate such a Dispute fully in accordance with the requirements of this arbitration agreement, you and World Transolution will negotiate in good faith to choose an alternative arbitrator or organization to conduct the arbitration fully in accordance with the requirements of this arbitration agreement. If no such agreement is reached, you and World Transolution shall jointly ask a court to appoint an arbitrator or arbitration organization under 9 U.S.C. § 5 to conduct the arbitration fully in accordance with the requirements of this arbitration agreement.
(f) Individual Arbitration Rules
All individual arbitrations (those not subject to the Mass Arbitration Rules, below) shall be before a single arbitrator of the AAA. Arbitrations involving consumers will be governed by this Arbitration Agreement and the AAA Consumer Arbitration Rules (“Consumer Rules”) and the AAA Consumer Due Process Protocol. However, the Consumer Rules and Due Process Protocol shall only apply if the Dispute involves or is related to goods or services offered or purchased for personal or household use, and not goods or services offered or purchased for any other use or purpose, including in support of a business, job, or profession or for resale. Arbitrations not governed by the Consumer Rules shall be governed by this Arbitration Agreement and the AAA Commercial Arbitration Rules and the AAA Optional Appellate Rules. If there is a conflict between this Arbitration Agreement and any applicable AAA rules and protocols, the terms of the Arbitration Agreement will control unless otherwise expressly provided.
Notwithstanding any other provision of this arbitration agreement, any conflict over whether a Dispute or Disputes should be governed by the commercial rules or the consumer arbitration rules of the AAA (or the consumer rules of any individual or organization properly substituted for the AAA under the terms of this arbitration agreement) (“consumer rules”) shall be determined by a court of competent jurisdiction only, and not in arbitration, applying the laws of the State of New York (without regard to conflict of laws principles).
For consumer arbitrations where claims or counterclaims are under $25,000 USD each, the Dispute will be decided without appearances, based only on submitted documents (including sworn statements) under R-29 of the Consumer Rules (or its successor rule under the AAA Consumer Rules) if permitted to do so by the consumer rules. However the arbitrator may permit reasonable and appropriate discovery (proportionate to the Dispute amount and not imposing undue cost or hardship on either of the parties), and may allow a hearing by phone or video conference, unless, in the arbitrator’s sole discretion, fairness requires an in-person hearing and the cost of an in-person hearing is reasonable compared to the Dispute amount. All decisions by an arbitrator, including any awards, can be enforced or confirmed in any court with proper jurisdiction, but they shall have no precedential effect in another arbitration.
To begin an arbitration, the claiming party must send a letter describing the Dispute or Disputes, including any amount claimed, and requesting arbitration to the American Arbitration Association Case Filing Services, 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08043 or, if applicable, to the properly substituted arbitration organization or arbitrator. A copy of this arbitration agreement should be included.
In any arbitration commenced with the AAA (or, if applicable, any properly substituted arbitration organization or arbitrator), the attorney representing a Claimant must sign and submit a sworn statement that the Claimant has complied fully and in good faith with the mandatory informal dispute resolution requirements of this arbitration agreement. The arbitrator shall have the authority to impose Rule 11 sanctions in the appropriate case.
(g) Mass Arbitration Rules
If 25 or more claimants (each a “Mass Arbitration Claimant”) or their lawyers file or disclose to World Transolution intention to file demands for arbitration against World Transolution raising substantially identical Disputes, and counsel for the claimants are the same or coordinated across these Disputes (a “Mass Arbitration”), these special Mass Arbitration Rules shall exclusively govern, to the exclusion of any other rules applying to mass arbitrations sought to be applied by any arbitration organization or individual arbitrator, including the AAA.
Any challenge to the application or enforcement of the Mass Arbitration Rules to Mass Arbitration Claimants shall be determined by a court of competent jurisdiction only, and not in arbitration, applying the laws of the State of New York (without regard to conflict of laws principles) and all pending arbitrations from Mass Arbitration Claimants shall be stayed during the pendency of any such action. Absent a successful court challenge, these Mass Arbitration Rules shall in all respects apply.
Each Mass Arbitration Claimant must satisfy the informal settlement process outlined above before proceeding to arbitration, including the requirement of a signed Rule 11 Certification. Lawyers representing the Mass Arbitration Claimants shall also certify, under oath, that no other attorney represents any of the Mass Arbitration Claimants in connection with Disputes raised during the informal settlement process.
If the informal settlement process fails for any of the Mass Arbitration Claimants, counsel for the parties will each select up to three (3) Mass Arbitration Claimants (totaling no more than six (6), with an equal number selected by counsel for the Mass Arbitration Claimants and counsel for World Transolution) for bellwether arbitrations which will be decided individually under the Individual Arbitration Rules set forth above with each case assigned to a different arbitrator and governed by the applicable rules. Any other arbitration claims which have been filed by other Mass Arbitration Claimants must be dismissed without prejudice before the bellwether arbitrations can be arbitrated.
All bellwether arbitrations must be completed within 120 days of their commencement unless otherwise agreed. After the bellwether cases are resolved, the parties’ counsel will promptly participate in good faith in non-binding, confidential mediation for at least 60 days to resolve all remaining Disputes of the Mass Arbitration Claimants. This mediation will be conducted by a mediator mutually agreed to by counsel for the parties. No further arbitration demands can be filed by Mass Arbitration Claimants during the pendency of the bellwether arbitrations or during the subsequent mandatory mediation process.
To prevent the Disputes asserted by the Mass Arbitration Claimants from expiring, all statutes of limitation for their Disputes will be paused until the completion of the informal settlement process, the bellwether arbitrations, and mandatory mediation, as described above.
Mass Arbitration Claimants whose claims remain unresolved after mediation can only pursue their disputes in small claims court (if eligible) or through a documents-only individual arbitration with FairClaims, Inc. (and not with the AAA or any other arbitrator or arbitration-sponsoring organization or arbitrator). The applicable FairClaims rules shall be either those for Small Claims or the Fast Track rules depending on the claim amount, as set forth here. Decisions from the bellwether arbitrations can be submitted in FairClaims arbitrations for their persuasive value only but shall not be binding. Discovery obtained in the bellwether cases may be used in connection with FairClaims arbitrations subject to appropriate confidentiality protections.
Each of the requirements of these Mass Arbitration Rules are material and mandatory. If any such requirement is determined to be unenforceable for any reason in a court decision as to which further review is foreclosed, and as to which all available motions, appeals, and petitions for review have been resolved fully or not timely pursued (a “Final Determination”), all unresolved Disputes between the Mass Arbitration Claimants and World Transolution shall be resolved in the courts of the State of New York. World Transolution shall have the right to request such a case be removed to federal court if it so qualifies and to challenge any attempt at class certification on any basis. In any court action filed under this provision as a class action, the class members shall be strictly limited to Mass Arbitration Claimants who have satisfied the informal settlement process and whose disputes remain unresolved. If any arbitrations filed by or for Mass Arbitration Claimants are still pending after a Final Determination, those Mass Arbitration Claimants must immediately dismiss their arbitrations without prejudice.
13. Copyright Policy
World Transolution respects the intellectual property of others and asks that users of our Service do the same. In connection with the Service, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our Service who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Service, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

1. your physical or electronic signature;
2. identification of the copyrighted work(s) that you claim to have been infringed;
3. identification of the material on our services that you claim is infringing and that you request us to remove;
4. sufficient information to permit us to locate such material;
5. your address, telephone number, and e-mail address;
6. a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
7. a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.
14. Federal government end use provision
If You are a U.S. federal government department or agency or contracting on behalf of such department or agency, the Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as those terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Service is licensed to you with only those rights as provided under these Terms.
15. General
15.1 Changes
These Terms are subject to occasional revision, and if we make any substantial changes, we notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on this page and elsewhere in the Service. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on this page and in the Service. These changes will be effective immediately for new users of the Service. Continued use of the Service following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
15.2 Governing Law and Jurisdiction
These Terms are governed by and will be construed in accordance with the laws of the New York, without reference to its choice or conflicts of law principles.
15.3 Export Compliance and Anti-Corruption
The Service may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from World Transolution, or any products utilizing such data, in violation of the United States export laws or regulations. You represent that (a) you are not named on any U.S. government denied-party list and (b) you have not received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value in connection with your purchase or use of our Service (excluding any reasonable gifts provided in the ordinary course of business).
15.4 Notice
Any notice which may be required to be given under these Terms, will be given: (i) to you via e-mail to the e-mail address you maintain in your account settings or by notifying you electronically by displaying the notice in the Service; (ii) to us in any commercially reasonable manner, including certified mail, return receipt requested, e-mail, or any other customary means of communication at the applicable mailing address in Section 17.10, as may be updated from time to time. Any notice given otherwise than in accordance with this Section will be deemed ineffective.
15.5 Entire Terms
These Terms constitute the entire agreement between you and us regarding the use of the Service. To the extent that you have entered into a Business Plan subscription through a master service agreement, an Order Form or any other written agreement fully executed and signed by an authorized representative of World Transolution that contain terms that directly conflict with any terms of these Terms, then the conflicted terms set forth in such other agreement will control. Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. The word “may” means “has the right, but not the obligation, to”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.
15.6 Contractor
Your relationship to World Transolution is that of an independent contractor, and neither party is an agent or partner of the other.
15.7 Assignment
These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without World Transolution’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. World Transolution may freely assign these Terms. The terms and conditions set forth in these Terms will be binding upon assignees.
15.8 Copyright/Trademark Information
Copyright © 2025 World Transolution. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Service are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
15.9 Contact Information
World Transolution, Inc.
Address: Mihail Kogalnicianu st. 19 Corp 1, block C5, room 37 Brasov 907195 Romania.
Contact: World Transolution Support.

World Transolution is a subscription-based service. When you sign up, you agree to our Terms of Use, which state that subscriptions automatically renew on either a monthly or yearly basis unless cancelled in advance.
You can cancel your subscription at any time to stop future charges. After cancellation, your subscription will remain active until the end of the billing period, but we do not offer refunds or prorate unused time.

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